Terms of Service
Rules and guidelines for using our store
Website: www.mosseluxe.co.za
Welcome to Mossé Luxe.
By accessing or using our website, you agree to follow these Terms of Service. Please read them carefully before using our store.
1. Overview
Mossé Luxe provides handcrafted fashion products including apparel and leather goods through our online store.
By visiting our website or purchasing from us, you agree to comply with these terms, policies, and conditions.
If you do not agree with these terms, please do not use our website.
2. Online Store Terms
By using this website, you confirm that:
- You are at least 18 years old or using the site with permission of a parent or guardian.
- You will not use our products for illegal or unauthorized purposes.
- You will not attempt to damage, hack, or interfere with the website.
Violation of these rules may result in termination of your access to our store.
3. Product Information
We do our best to display accurate product descriptions, images, and pricing.
However:
- Colors may appear slightly different depending on your screen.
- Some products are handcrafted, meaning slight variations may occur.
- We reserve the right to modify or discontinue products at any time without notice.
4. Pricing and Payments
All prices displayed on the website are in South African Rand (ZAR) unless stated otherwise.
We reserve the right to:
- Change prices at any time
- Correct pricing errors
- Cancel orders if incorrect pricing occurs
Orders will only be processed after payment has been confirmed.
5. Orders and Acceptance
When you place an order:
- You will receive an order confirmation.
- Orders may be reviewed before processing.
- We reserve the right to refuse or cancel orders if necessary.
This may include:
- suspected fraud
- incorrect product information
- stock availability issues
6. Shipping and Delivery
We aim to deliver your order as quickly as possible.
Delivery times may vary depending on:
- location
- courier services
- product availability
Mossé Luxe is not responsible for delays caused by courier companies or external factors.
7. Returns and Exchanges
We want you to be satisfied with your purchase.
If you receive a defective or incorrect item, please contact us within 7 days of delivery.
Items must be:
- unused
- in original condition
- in original packaging
Some items may not be eligible for return depending on their nature.
8. Intellectual Property
All content on this website belongs to Mossé Luxe.
This includes:
- logo
- product designs
- text
- images
- graphics
- branding
You may not copy, reproduce, or distribute any content without permission.
9. Limitation of Liability
Mossé Luxe will not be held responsible for any damages or losses resulting from:
- use of our website
- delays in shipping
- product misuse
Use of our website is at your own risk.
10. Changes to Terms
We may update these Terms of Service at any time.
Changes will be posted on this page and will take effect immediately.
11. Contact Information
If you have questions about these Terms, please contact us:
Email: support@mosseluxe.co.za
Website: www.mosseluxe.co.za