FAQ
Quick answers to common questions.
How long does delivery take? ?
Standard delivery typically takes 3–5 business days. Express delivery is typically 1–2 business days. Tracking is shared once your order ships.
Do you offer returns or exchanges? ?
Yes. We offer returns within 30 days for unused items in original condition. Please see our Shipping & Returns page for details.
How do I find my size? ?
Use our Size Guide for T-shirts and belts. If you’re between sizes, size up for a relaxed fit.
How can I track my order? ?
If you have an account, visit My Account ? Order History. You’ll also receive tracking details by email once dispatched.
Which payment methods do you accept? ?
We accept major cards and secure online payment options available at checkout.
How do I contact support? ?
Email support@mosseluxe.co.za or message us using the site chat widget.