Shipping Policy
Effective Date: March 2026
Website: www.mosseluxe.co.za
Mossé Luxe aims to deliver your order safely and efficiently.
Order Processing
Orders are typically processed within 1-3 business days after payment confirmation.
For handcrafted items, processing time may be slightly longer depending on production requirements.
Shipping Locations
We currently ship within South Africa and may expand to international shipping in the future.
Delivery Time
Estimated delivery times:
- Major Cities: 2-4 business days
- Other Areas: 3-7 business days
Delivery times may vary depending on courier services and location.
Shipping Costs
Shipping fees are calculated during checkout based on:
- delivery location
- package size and weight
Any applicable shipping charges will be displayed before completing your order.
Order Tracking
Once your order has been shipped, you may receive tracking information to monitor delivery progress.
Delays
While we aim for fast delivery, Mossé Luxe cannot guarantee delivery times due to factors outside our control, such as:
- courier delays
- weather conditions
- public holidays
Incorrect Address
Please ensure your shipping address is correct when placing your order.
Mossé Luxe is not responsible for delivery issues caused by incorrect address details.